One board, four states
Open, arrived, working, done. Every job is a card in exactly one column, so the office reads the day at a glance.
P2
CSS Field Systems · Tool
Dispatch truth for multi-trade shops
Job Reality
An office board and a tech phone that agree: who's on site, who's working, who's done — without a single “where are you?” text.
Open the working demo
Request a 12-min assessment
Sample sign-in for the tech phone: shop SUMMIT · PIN 1111
01
The problem
A Tuesday with three trucks and two trades.
Dispatch runs on group texts and the radio. The office guesses which truck is where, the tech gets interrupted for status while his hands are in a panel, and on a multi-trade day nobody has the whole picture at once.
- “Are you there yet?” is a text a tech shouldn't have to answer.
- The customer calls the office — and the office doesn't know.
- HVAC in the morning, plumbing in the afternoon — one board, not two.
02
What the tool does
Status is the product — not a full office system.
Two taps on the phone
The tech signs in with a PIN and taps Arrived, Working or Done. No forms, no typing on a roof.
Trade columns
HVAC, plumbing and electrical jobs sit side by side, so a mixed day still reads as one day.
Keeps working without signal
Status taps queue on the truck when the neighborhood has no coverage and post the moment signal returns.
03
How it lands in the shop
Three steps. We tell you early if a board is more than you need.
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STEP 0112 min
Conversation
How your day gets dispatched today, how many trucks, which trades. Phone or video.
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STEP 02a few days
Fit
We map your statuses onto the board and tell you honestly whether a two-truck shop needs one. Sometimes the answer is a group text is fine.
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STEP 03half day · check-in
Install with the team
Set up the shop and each tech's PIN, load one real day, train the office on the board and the techs on four buttons. We check back after the first week.
Techs learn the phone in a huddle at the truck, not a classroom.
04
What's included
- Office board with trade columns and assign-a-tech
- Tech phone: arrived · working · done · cancel
- PIN sign-in per tech, no passwords to remember
- Queued status when the truck has no signal
- A sample day you can load with one click for training
- Works alongside the after-hours desk so leads become jobs
05
Pairs with
The truck side of the board, and where the jobs come from.
Want to see how this fits your shop?
Twelve minutes, honest answer. If your dispatch already works on a whiteboard and a text thread, we'll say so.